Springmark Consultants Ltd

Case Studies

Examples of completed projects demonstrating the range of services Springmark Consultants can provide.

Customer Customer Case Study: Cost-Effective Migration Strategy – On Time and Within Budget

Customer:

A leading provider of critical, complex engineering services which support national defence, saves lives and protect communities across the globe

Requirement:

The customer faced considerable financial constraints coupled with a requirement to deliver Windows 10 across the multination estate in a defined timeframe. This included delivery of the operating system in several languages with zero touch in as many cases as possible. The requirement included minimum disruption to the client base as well as application mapping and automated notification to the user base.

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Customer Customer Case Study: Quickly Resolved Domain Consolidation Project Issues

Customer:

Multinational leader in provision of support services to the armed forces and emergency services with over 36,000 employees across the globe.

Requirement:

After a domain consolidation project implemented by one of the UK’s largest IT service providers, the customer was experiencing several long-running performance issues, with no resolution. The customer asked Springmark to review the existing solution and recommend resolutions.

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Customer Customer Case Study: Align and Standardises Active Directory Groups

Customer:

Rapidly expanding UK based organisation

Requirement:

Following a domain consolidation involving several legacy domains in which ’SID History‘ was utilised to maintain access to data, the customer wanted to align and standardise active directory groups. The requirement included following best practice with domain local and global active directory groups granting access to consolidated data, in line with the customer naming standards and integration with data privilege guard.

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Customer Customer Case Study: Zero-Touch Solution – Significantly Under Budget

Customer:

Swiss-based private banking, wealth management and investment banking organisation with a 130,000 user base.

Requirement:

A major client-side operating system upgrade aligned with a domain migration requirement. This needed to be deployed across multi-national locations, with a number of global source domains and two global target domains, to include the provision for locally held data and applications to be migrated.

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Customer Case Study: Delivering a Universal Solution with Zero Downtime

Customer:

The customer is one of the UK’s leading retailers, with over 21 million people visiting their stores each week. Offering high quality, great value clothing and home products, as well as outstanding quality foods. With over 75,000 people employed in the UK and abroad, they have over 600 UK stores, plus an ever expanding international business.

Requirement:

The customer required the latest service pack for all clients, with zero down time to users and no impact on its 24 hours per day/seven days per week operations. A goal that was successfully achieved thanks to the professionalism, dedication and expertise of Springmark Consultants.

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Customer Customer Case Study: Merge Subsidiary Business IT

Customer:

The customer employs over 83,000 people worldwide in locations that include Australia, Africa, the U.K., Asia and the Middle East. They deliver a wide range of services through their Upstream, Downstream, Technology, Services, Government and Infrastructure, and Ventures business segments, and differentiate themselves as a technology-driven engineering, procurement and construction (EPC) company.

Requirement:

The customer had a requirement to incorporate a 3000 seat subsidiary business into their global IT standard systems. The customer needed be able to deploy a standard desktop environment to all users with every system having a unique configuration based on the individual user's requirements. At the same time all the user ID's had to be changed to bring them into line with the customer's global IT standards. This had to be done with no requirement for the systems to undergo any configuration once the transition was complete.

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Customer Case Study: Seamless Corporate Separation

Customer:

A specialist provider of engineering, operations and maintenance services to the owners of energy assets around the world, employing a network of over 8500 people, working in over 26 countries.

Requirement:

The customer had recently completed a management buyout from its parent company and required a client IT system to be separated from the parent company’s IT systems. With zero impact to the end user, Springmark maintained all systems and functionality with a seamless migration to the customer’s own IT systems without re-imaging or replacing existing client systems.

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